The confidentiality and security of your personal information that you provide to us and also the information collected at our website is of the utmost importance to us. We operate under a strict code of conduct for our online auctions and sales, detailed below in our Privacy Policy. By registering with us, you consent to the use and disclosure of your personal information as described in this privacy statement.
Our Privacy Policy explains:
- what information we collect and why we collect it.
- how we use that information.
- the choices we offer, including how to access and update information.
Information that we collect
We collect information to improve our services to all of our users. We collect that information in two ways:
Information that you give us.
When you register, you will provide us with personal information, such as your name, address, email address, licence details, telephone number, log-in password and credit card details. We stress that the information is transmitted to our Web server from your Web Browser in a secure encrypted format to ensure your privacy is protected. Personal information that we collect such as contact details and billing information is collected in order that we can efficiently process your registration, your bids and your purchases at our online auctions.
Information that we collect from your use of our services.
When you visit www.dominiongroup.net.au we use cookies to store details about your visit. We do this to:
- gather and store information needed to make the website and the applications on it work properly.
- customise the site and its services so they remember your preferences
- find out how people are using the site
We encourage you to accept the cookies our website uses as they are necessary for the site to best function for you. They allow us to identify you as a legitimate client and validate your bids and purchases and also help us to improve the services the site provides for you. The information we collect includes such things as:
- IP (Internet Protocol) address and Internet Service Provider (ISP)
- viewed pages
- log in details
- log in and log out history
- purchase history
- payment history
- how you interact with the site
What are cookies?
A cookie is a small text file stored on your computer or mobile device by a website’s server. Only the server that set the cookie will be able to retrieve or read its contents.
Each cookie is unique to your web browser. It contains anonymous information such as a unique identifier, the site name and some digits and numbers.
Information about your visit to our site is collected in such a way that no-one is personally identified. And we do not associate any data gathered from the site by cookies with any information that identifies you from any source.
How we use information that we collect
We use the information that we collect from our site to provide, maintain, protect and improve functionality and services.
We undertake not to sell, trade or rent any personally identifiable information obtained from you to a third party without your consent. We will always ask for your consent before using information for a purpose other than those set out in this Privacy Policy.
In the event that Dominion Group is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.
Respecting your right to privacy – your choices
Our goal is to be clear about what information we collect. We pledge to respect your right to privacy in the following ways:
- By letting you decide what personally identifiable information we may collect.
- You may at any time access and modify the information you provided in the Registration Form by visiting My Account.
- We will only send emails to customers who give us permission to do so.
- We will provide instructions on how you may unsubscribe from our e-mail list so that you will not receive any future emails if you so choose.
- By letting you decide whether or not to receive information or promotional material from third parties.
- By working hard to protect Dominion Group and our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. In particular.
- By reviewing our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
- By encrypting our services using SSL
- You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.
Information that we share
We do not share personal information with third parties unless one of the following circumstances applies:
- With your consent:
- we will share personal information with third parties only when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
- For processing
- we provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
- For legal reasons
- we will share personal information with third parties if we, in good faith, believe that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- fulfil our Terms & Conditions under our User Agreement, including investigation of potential violations.
- detect, prevent or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of Dominion, our users, clients or the public, as required or permitted by law.
- we will share personal information with third parties if we, in good faith, believe that access, use, preservation or disclosure of the information is reasonably necessary to:
Text Messaging
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Auction. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Auction. Auction reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Auction also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Auction again, just sign up as you did the first time and Auction will start sending messages to you again.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at auction@dominiongroup.net.au. The duty to inform us based on the above events is a condition of using this service to receive messages.
Application
Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may advertise or sponsor areas of our site. Our Privacy Policy does not cover the information practices of other companies and organisations that advertise our services and that may use cookies, pixel tags and other technologies to serve and offer relevant ads.
Enforcement
We regularly review our compliance with our Privacy Policy. Upon receipt of formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities to resolve any complaints that we are unable to resolve with our users directly.
Changes
Our Privacy Policy may change from time to time. We may amend our Privacy Policy if further privacy legislation and/or self-regulatory codes are introduced. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.
Contacting Dominion Group
It is in our interest to protect your privacy in order that we develop a long and trusted relationship with you. If at any time you have any questions regarding this Privacy Statement, the practices of this site or dealings with this site, you can contact us via:
DOMINION GROUP
Dominion Group (VIC) Pty Ltd
191 Kensington Road,
West Melbourne VIC 3003
Email: reception@dominiongroup.net.au
If you are dissatisfied, you can contact the Australian Privacy Commissioner:
Australian Privacy Commissioner
GPO Box 5218, Sydney NSW 2001
Privacy Hotline: 1300 363 992
Website: https://www.privacy.gov.au
